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Services

Managed IT Services

Your technology should help people work, not create a second job for the people running the business. Sylerity manages the systems behind your day, from devices and Microsoft 365 to security, networks, cloud, and recovery, with one accountable team keeping everything connected.

Technology managed around productive people, secure operations, and dependable service.

Proactive care
problems fixed before they spread
One in-house team
ownership from support to planning
Predictable planning
priorities and costs made visible
What we offer

Managed IT services that keep the business secure, productive, and ready.

Technology should move your business forward, not hold it back. Sylerity supports companies through three connected ways to engage. Managed IT keeps systems secure, monitored, and running so your team can focus on its work. Fractional CTO leadership provides senior technology strategy, roadmaps, budgets, vendor guidance, and risk management without the cost of a full-time executive. Project-based services deliver defined initiatives beyond day-to-day operations, including cloud migrations, infrastructure upgrades, system integrations, and office moves. Whether you need an ongoing technology partner, a strategic advisor, or a team to execute a specific plan, we meet you where you are.

A central managed IT operations hub connecting protected infrastructure, cloud services, servers, business devices, recovery, and technical support.
One accountable technology partner

Keep the whole business running with fewer surprises.

Managed IT is not a help desk waiting for something to break. It is the ongoing work of planning, protecting, maintaining, and improving the technology your people depend on. We take ownership of that work and keep decisions tied to the needs of the business.

Service agreements

Four tiers. One accountable partner.

Every agreement is billed per user, per month, and each tier includes everything in the one before it. Start where the business is today and step up as it grows.

Tier 1

Essentials

  • System monitoring
  • Patch management
  • Antivirus
  • Microsoft 365 / Google Workspace administration
  • Business-hours remote support
Let's talk
Tier 2

Professional

Everything in Essentials, plus
  • Priority helpdesk
  • Security baseline hardening
  • Managed backup
  • Vendor management
Let's talk
Tier 3

Advanced

Everything in Professional, plus
  • Managed detection and response
  • Compliance reporting
  • Quarterly technology reviews
  • Extended-hours support
Let's talk
Tier 4

Complete

Everything in Advanced, plus
  • Fractional CTO strategy
  • Technology roadmap and budgeting
  • Incident response retainer
  • Annual continuity testing
Let's talk

Billed per user, per month. Every tier is backed by the same in-house team. Talk to us for pricing scoped to your headcount.

Outcomes

What you should expect to feel different.

  • Fewer incidents, resolved faster
  • Predictable monthly cost instead of surprise bills
  • Audit-ready documentation on day one
  • A security posture your insurer and auditors respect
A better way to manage business technology

Give your team reliable technology without carrying the management burden.

Tell us where technology is slowing the business down, creating risk, or demanding too much internal attention.