Incident Response
The first hour of a security incident is the one that matters most. Organizations that respond well have rehearsed the plan, know who makes which call, and have a team ready to step in immediately. Organizations that haven't, discover what they're missing the hard way. We're the team you want on the phone before you ever need us.
The full scope of a incident response engagement.
Preparation and retainer
A documented incident response plan, pre-negotiated terms, and rehearsed tabletop exercises — so when something happens, it's a process, not an improvisation.
24/7 hotline and triage
A direct line for suspected incidents. Initial triage within minutes, full team engaged within the hour.
Containment and eradication
Isolating affected systems, removing the attacker's access, and confirming the environment is clean before restoring operations. Forensically sound, with chain of custody preserved.
Recovery and coordination
Rebuilding from verified-clean backups, coordinating with your cyber insurance, legal counsel, law enforcement, and regulators as needed. Communication you can hand to your board.
Post-incident hardening
Root-cause analysis, control improvements, and a written report you can share with auditors and insurers. The incident becomes institutional knowledge, not a recurring nightmare.
What you should expect to feel different.
- Faster containment, smaller impact
- A response your insurer and auditors respect
- Clear, calm communication during the worst moments
Ready to get started?
Arrange an initial consultation with our solutions team to discuss your IT needs and explore how we can help.